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  • Please allow up to 48 hours for us to get back to you with a response.

  • If you have a query regarding an order, kindly provide us with information about the specific pattern you purchased and the platform where you made the purchase (Ravelry, Etsy, LoveCrafts, or

  • For customers who made their purchase on Etsy, we kindly request that you reach out to us via Etsy message for prompt assistance.

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